Shipping policy

Order Processing

Orders are processed within 1-3 business days.

Delivery Times

United States:

  • Standard Shipping: 7-15 business days

Please note that delivery times are estimates and may vary due to carrier delays, customs processing, weather, or peak seasons.

Tracking Information

Tracking information will be provided via email once your order has shipped.

Incorrect Addresses

Customers are responsible for providing accurate shipping information. We are not responsible for delays or losses caused by incorrect addresses.

Lost Packages

If your package appears lost, please contact us and we will work with the carrier to investigate.

Customs & Duties

For US customers, orders generally do not incur additional customs fees. If any duties or taxes apply, they are the responsibility of the customer.

Contact

Email: support@copperfreq.com