Refund policy

At CopperFreq, we want you to be satisfied with your purchase.

Returns

We accept returns within 30 days of delivery.

To be eligible for a return:

• The item must be unused and in its original condition.
• The item must be returned in its original packaging.
• Proof of purchase is required.

Non-Returnable Items

The following items cannot be returned:

• Used products
• Personalized or custom-made items
• Gift cards
• Clearance or final sale items

Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

Approved refunds will be issued to the original payment method within 5-10 business days.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery with photos of the issue.

Return Shipping

Customers are responsible for return shipping costs unless the item was received damaged or incorrect.

Contact

Email: support@copperfreq.com